Frequently Asked Questions (FAQs)

Below is a list of questions that we frequently receive from customers, along with a brief and (hopefully) helpful answer for each. Use the links at the top of the page to jump to the question (and answer) you are interested in OR scroll down to view all of the questions and answers. If you find that the question you need an answer to isn’t listed here (or if you would like more information or need further assistance), please get in touch with our Customer Service Team and we will do our best to help. Visit our home page to learn more about the labels, services, and advice available on our website.

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Frequently Asked Question's Categories: Designing & Printing Labels 6 Questions; Despatch & Delivery 4 Questions; Choosing Self Adhesive Labels 7 Questions; Label Types 11 Questions; Ordering Self Adhesive Labels 10 Questions

Most Frequently Asked Questions

Do you print labels for customers? How do I get the labels to line up properly? Will my printer / photocopier print labels? Why can’t I see the outlines of the labels in my template? Why can’t I edit my template? When will my labels arrive? Do you supply labels outside of the UK? Do you supply samples? Can I request a bespoke label size / label material combination? Do you supply labels on rolls? Do you sell a particular brand of labels? Do you supply integrated labels? Can I open a credit account/request an invoice? How do I place an order on behalf of a school? How do I place an order for delivery to the Republic of Ireland? Where can I look for label products you don't supply?